My company was stuck at the same place. We grew but then it would collapse. I did not know what to do. I did realize the importance of people though. I approached twelveweek to help with my people issues.
Twelveweek identified the right team to work with us. The team worked hands on with our leaders across including the vice presidents, managers and team leads. They were in the meetings to identify plans for every individual and then executed the plan. It was fantastic.
Things changed. We broke our negative spiral and moved up. My existing customers started scaling business with us. Now my time is spent less on operations and more on sales.